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Kova Corp delivers reliable solutions for enterprise and security intelligence, efforts supported by our partnerships with global leaders in public safety and contact centers.

Friend or Foe? Biometrics Can Stop Criminals, but Will the Constitution Suffer?

Biometric technology is advancing at an almost exponential rate, and its impact on law enforcement is only going to grow. Despite the fact that biometric measures will allow police to help keep communities safer and perhaps even allow for cold cases to be solved and criminals brought to justice, there are many who believe these […]
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The Keys to Successful Communications in Law Enforcement

In this day of social media, with everything police officers do at risk of being observed and recorded by the public, it’s more important than ever that law enforcement engage in effective communication techniques. The actions of officers in dealing with the public, with government officials, and even with each other can inadvertently escalate situations […]
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Developing Trends in Law Enforcement: New Tech and Community-Oriented Policing

When we try to take a look ahead into what the next decade could bring for law enforcement and public safety, there are multiple challenges that could mean significant changes to the way officers interact with their communities. One of the biggest ways to combat these challenges is a new focus on community-oriented policing. Community-oriented […]
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Mayberry it Isn’t: The Challenges of Rural Law Enforcement

As we take a look at challenges facing rural law enforcement, we do have to make the disclaimer that no two rural police departments are the same, and while many will face similar challenges, not everything that is mentioned in this article necessarily applies to your local rural police force. Most people don’t know that […]
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New Tools for the Good Guys: 3D Printing in Law Enforcement

Advances in technology for law enforcement have fascinated the public for years. That’s why shows like CSI were so successful: the public wants to believe the police have all the advanced tools necessary to bring criminals to justice even when the evidence is hard to find. While much of what’s seen on TV doesn’t much […]
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Improving Your 911 Quality Assurance Program

When it comes to emergency situations, there’s no substitute for a highly efficient 911 program. Best practices in 911 quality assurance include reviewing prior performance, keeping operators informed of how they are being monitored, including transparent assessment criteria, and ensuring the latest in data analytics technology is used for the most accurate results. There are […]
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5 Best Practices in Emergency Communications

When you are in the heat of the moment dealing with an emergency, it’s easy to feel overwhelmed. Having a good emergency communication plan will help personnel do their jobs to the best of their abilities during an emergency situation. Emergency communications training is key to ensuring that things go as smoothly as possible when […]
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Best Practices in 911 Quality Assurance

In 2015, after nearly 50 years in existence, the 911 Association (otherwise known as NENA: the National Emergency Number Association) introduced the new standard for Quality Assurance and Quality Improvement. The quest for a unified standard was long in coming and today constitutes the backbone of best practices for 911 operation centers and the staff […]
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The Connected Officer: Data-Driven Policing

It comes down to the “capacity question.” U.S. police forces are routinely confronted with crime that they lack the capacity—that is, the on-the-ground manpower—to successfully contend with. An officer, after all, can only be in one place at once, and traditionally, has been forced to rely primarily on his or her personal training, field experience, […]
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How Are Body Cameras Changing Policing?

There are parts of the country right now where the community’s confidence in their police departments is shrinking. With various incidents being documented on civilian cellphones over the past few years, the issues of force, and when that force is justifiable, are more in the public spotlight than ever before. These incidents have led to […]
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