Is the World Ready for IPv6 Transition?

The IT world was abuzz with excitement on June 6, 2012 as World IPv6 Launch Day unfolded: The day that IPv6 would replace outdated IPv4.Aside from the big guys (think Google, Bing, Yahoo, Facebook, AT&T, and Comcast), the rest of the world has struggled to adapt—including the United States government. 1 Why IPv6? Any machine […]

4 Tips for Finding Top Talent for Your IT Business

The economy appears to be slowly improving and unemployment numbers may be heading downward, but the future looks especially bright if you’re looking for a position in a technology field. According to an InformationWeek 2012 IT staffing report released last fall, 18 percent of big data and analytics focused companies were looking to add to […]

Big Data in the Customer Service Environment

It’s hard to talk about customer service metrics and strategy today, without bringing up the role of Big Data. What exactly is Big Data and what role should it play in your overall customer data management strategy?...

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