When it comes to public safety technology, most people don't think about all the different organizations that have to communicate and interact with each other to adequately keep the public safe. For this to happen, it's important for these organizations to fully invest in public safety technology.

Even private organizations that own a great deal of land, or are responsible for the safety of the people on their property should be investing in public safety technology.

For example, a college campus usually consists of large amounts of space that the college or university is responsible for. Multiple buildings, quads, and other gathering areas that are sometimes full of students, and at other times deserted. Most college campuses have their own campus police or at least a security force, but they can't be everywhere.

One solution has been the installation of emergency assistance posts in areas on campus. If someone believes they are in trouble, they can simply push a button on the post to receive emergency services, and that means the police know their exact location. These posts also make appearances on public trails, parks, and other public spaces where there isn't always consistent foot traffic or people nearby.

That in itself is a problem for first responders. Large public spaces and areas without intersections can lead to trouble identifying the location of a call from a cell phone. If the caller doesn't know their exact location, the dispatcher needs to be able to locate them. Unfortunately, many 911 systems are antiquated by today's standards and have trouble pinpointing the exact location that mobile users are at. To achieve an appropriate level of safety in public spaces, first responders need to have the best software and technology on hand.

Replacing them with a system that adheres to Next Generation 911 (NG911) standards provides a much more efficient system that can get first responders where they need to be more quickly and safely.

Organizations can add more first responders and agents to take calls, but without the appropriate software, there is a limit to what they can do for someone in trouble. By employing some of the vast selection of public safety technology that's available, administrators can help first responders get to emergencies faster, and save lives in the process.

For instance, a state-of-the-art system like Verint Media Recorder can help monitor PSAP calls and other interactions to improve performance, capture a range of multimedia information from multiple sources, and efficiently document and report on incidents.

Investing in public safety technology is the smart way for organizations to ensure that they respond quickly and effectively to any emergencies that occur in their jurisdiction. The upfront cost is easily overshadowed by the continued benefits of having a high-tech system in place to deal with any emergency situations that do come up.

If your public safety department is looking for a cost-effective way to improve its performance,contact KOVA today!